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What is a Palm Stone?
A Palm Stone is a smooth, handheld stone designed to fit comfortably in your palm. It can be used during relaxation, mindfulness, meditation, or simply as a comforting object to hold throughout the day.
What is a Weighted Plush?
Our Weighted Plush is a soft, comforting companion designed with gentle weight to provide a soothing and calming sensory experience. It is perfect for relaxing at home, during travel, or while winding down.
What is Hedgie the Hugger Guardian Stone?
Hedgie the Hugger Guardian Stone combines the comfort of an adorable hedgehog inspired companion with a smooth guardian stone, creating a unique keepsake that encourages moments of calm, comfort, and mindfulness.
Who are your products designed for?
Our products are thoughtfully designed for anyone looking for comfort, relaxation, mindfulness, or a meaningful keepsake. They make wonderful companions for both adults and children (with appropriate supervision where applicable).
What materials are your products made from?
Our products are made using carefully selected, high-quality materials. The plush toys feature soft, durable fabrics with premium filling, while our stones are crafted from smooth, polished natural materials.
Are the stones natural?
Yes. Because our Palm Stones are made from natural stone, each piece may have unique colors, patterns, and markings, making every stone one of a kind.
Are your plush toys hypoallergenic?
Our plush materials are selected for comfort and quality. If you have specific allergies or sensitivities, please contact us before placing your order so we can provide additional information.
Where do you ship?
We currently ship to many locations worldwide. Shipping availability will be shown during checkout.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location but generally arrive within 5–10 business days after dispatch.
How can I track my order?
Once your order has shipped, you'll receive a confirmation email with tracking information so you can monitor your delivery.
Do you offer free shipping?
We occasionally offer free shipping promotions. Please check our website or current offers for the latest details.
What is your return policy?
We accept returns on unused items in their original condition within our return window. Please contact our customer support team before sending any item back.
What if my item arrives damaged?
If your order arrives damaged or defective, please contact us within 48 hours of delivery and include photos of the item. We'll work quickly to resolve the issue.
Can I exchange my item?
Yes, exchanges may be available depending on product availability. Please contact us for assistance.
How do I clean my Weighted Plush?
Spot clean gently using a damp cloth and mild soap. Avoid machine washing unless specifically stated on the product label.
Are your products good for gifts?
Absolutely! Our Palm Stones, Weighted Plush, and Hedgie the Hugger Guardian Stone make thoughtful gifts for birthdays, holidays, care packages, thank-you gifts, or anyone who could use a little extra comfort.
Do you offer gift packaging?
Gift packaging may be available during checkout or during seasonal promotions.
Are your products safe for children?
Our plush products are designed with safety in mind. However, adult supervision is recommended for young children, especially those under 3 years of age due to small parts or weighted components.
Can I sleep with my Weighted Plush?
Many customers enjoy using their Weighted Plush while relaxing. Always follow the care and safety instructions included with your product and discontinue use if any damage occurs.
Do Palm Stones contain any harmful chemicals?
No. Our Palm Stones are made from natural materials and are carefully inspected for quality before shipping.
Will you be releasing new products?
Yes! We're continually developing new comfort and wellness-inspired products. Be sure to subscribe to our newsletter to stay updated on new arrivals and exclusive offers.
Can I suggest a new product?
Absolutely! We love hearing ideas from our customers. Feel free to contact us with your suggestions we're always looking for inspiration.
How can I stay informed about new releases?
Subscribe to our email newsletter and follow us on social media to receive updates on new products, promotions, and special announcements.