Privacy policy

Last updated: October 9, 2026

Sirius Comfort LLC, doing business as Sirius Comfort Shop (“we,” “us,” “our”), respects your privacy. This policy explains what information we collect and how we use it when you visit siriuscomfortshop.com or buy from us.

Information we collect

• Order details: name, email, phone number, and shipping and billing address.
• Payment information: processed securely by our payment provider. We never see or store your full card number.
• Usage data: IP address, device, browser, and pages visited, collected through cookies and similar tools.
• Communications: messages you send us and email sign-ups, including “Coming Soon” product updates.

How we use it

• To process and ship orders, usually within 1–3 business days, and to provide customer support.
• To handle returns, refunds, and reports of damaged or incorrect orders.
• To send order updates and, if you opt in, marketing emails.
• To improve our website, prevent fraud, and meet legal obligations.

Sharing

We do not sell your personal information. We share it only with service providers who help us run the store, such as payment processors, shipping carriers, e-commerce and email platforms, and analytics tools. We also share it when required by law.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand site traffic. You can disable cookies in your browser settings, but some features may not work.

Your choices and rights

• You can unsubscribe from marketing emails at any time using the link in any email.
• You can ask to access, correct, or delete your personal information by emailing info@siriuscomfortshop.com.
• California residents and residents of some other U.S. states may have additional rights, including the right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal information. We will not discriminate against you for exercising these rights.

Children

Our site is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.

Security and retention

We use reasonable safeguards to protect your data, but no system is completely secure. We keep information only as long as needed for orders, returns (our return window is 30 days after delivery), and legal, tax, and accounting purposes.

Governing law

This policy is governed by the laws of the Commonwealth of Virginia. Any disputes will be handled in the courts located in Virginia Beach, Virginia.

Changes and contact

We may update this policy from time to time and will post the new date at the top of this page.

Questions? Contact us at:
Sirius Comfort LLC
Email: info@siriuscomfortshop.com